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WARRANTY & COMPLAINTS

 

I have received a damaged watch. What now?
Oh no! That is very annoying. Contact customer service as soon as possible and we will immediately provide a suitable solution.

How can I submit a complaint?
We prefer to be served our shortcomings as quickly as possible, so that we can do something with it. Contact our customer service.

How long does the guarantee last?
You receive a legal guarantee on all your purchases. There is no fixed term attached to the legal guarantee. That means that a product must meet what you as a consumer can reasonably expect from the product. If this is not the case, please contact our customer service.

Which complaints are not reimbursed?
Every complaint will be assessed by us, check our page size & maintenance to see what is not covered by the warranty.

 

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