FREE WORLDWIDE SHIPPING

ORDER & DELIVERY

How will my order be delivered?
As soon as we receive your order, we will pack it. Our partner for your country will deliver your package to you as soon as possible.

Do I have to pay shipping costs?
We take care of the shipping costs for orders within Europe. Orders for other countries outside Europa sometimes require you to pay a part of the shipping costs. Please contact customer service if you have any questions.

What is the delivery time for my country?
The delivery time depends on the country you live in. Usually your order arrives within 2-10 working days. Contact customer service if your country isn't listed!

Delivery to Australia: 8 working days
Delivery to Austria: 2-3 working days
Delivery to Belgium: 1-2 working days
Delivery to Brazil: 8 working days
Delivery to Bulgaria: 7-8 working days (express shipping 4-5 working days: €9,50)
Delivery to Canada: 6 working days
Delivery to Croatia: 5-6 working days
Delivery to Czech Republic: 3-4 working days
Delivery to Denmark: 2-3 working days
Delivery to Estonia: 6-7 working days
Delivery to Finland: 6-7 working days (express shipping 3-6 working days: €9,50)
Delivery to France: 2-3 working days
Delivery to Germany: 2-3 working days
Delivery to Greece: 10-11 working days
Delivery to Hong Kong: 8 working days
Delivery to Hungary: 3-4 working days
Delivery to Ireland: 3-4 working days
Delivery to Israel: 5 working days
Delivery to Italy: 3-6 working days
Delivery to Japan: 4-7 working days
Delivery to Latvia: 5-6 working days
Delivery to Lithuania: 5-6 working days
Delivery to Luxembourg: 1-2 working days
Delivery to Mexico: 5-10 working days
Delivery to Netherlands: 1-2 working days
Delivery to Norway: 2-4 working days
Delivery to Poland: 3-4 working days
Delivery to Portugal: 7-8 working days (express shipping 4-5 working days: €9,50)
Delivery to Romania: 5-6 working days
Delivery to Russia: 12 working days
Delivery to Singapore: 4-6 working days
Delivery to Slovenia: 5-6 working days (express shipping 3-4 working days: €9,50)
Delivery to Slovakia: 4-5 working days
Delivery to Spain: 7-8 working days
Delivery to Sweden: 2-4 working days
Delivery to Switzerland: 2-3 working days
Delivery to Ukraine: 6-10 working days
Delivery to United Kingdom: 2-3 working days
Delivery to USA: 3-6 working days

Are mentioned prices including or excluding VAT?
All mentioned prices include VAT. The VAT amount is automatically calculated for the country from which you shop.

Why have I not received an order confirmation?
Sometimes e-mail confirmations end up in your spam / unwanted inbox. Can't find the e-mail there either? Please contact customer service.

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